Such problems with the Apple Pay Cash account where you want to transfer money to someone but then find out your account is locked are extremely annoying. For someone facing such an issue, it would be of great importance that they be able to work around it.

apple pay cash account restricted

Apple has an easy solution to fix this locked or restricted account problem. However, before we get into the details there are some important things that you need to know:

Difference Between a Locked and Restricted Apple Pay Cash Account

First of all, it is vital to understand the difference between a restricted and locked Apple Pay Cash Account.

When the account is restricted, it will still be possible to transfer Apple Pay Cash balance to the bank or make purchases in apps or online. When the account is locked, however, it is not possible to do any of things and it won’t even be possible to transfer any money. Apple can either lock or restrict an account whenever it feels some behaviour is suspicious and is done as protection for your account.

How to Fix a Locked or Restricted Apple Pay Cash Account

Now that you understand the reasons behind the problem we can get down to solving it.

Step 1: After having our account either locked or restricted the first thing is to go to your Apple Pay Cash card in the Wallet and provide a verification of your identity. There are different ways to do this depending on the device you are using:

  • On iPhone: Go to the Wallet app and tap on Apple Pay Cash card.
  • On iPad: Open Settings -> Wallet & Apple Pay. Then just tap on the Apple Pay Cash card.
  • On Apple Watch: Launch the Apple Watch app on your iPhone and tap on Wallet & Apple Pay. After that just tap on the Apple Pay Cash card.

apple pay cash account locked

Step 2: Next, you should see an option asking you to verify your identity, just tap on it.

Step 3: Lastly, just follow the on-screen steps to completely verify your identity.

apple pay account restricted

See Also: How to Remove Credit Card from iPhone

In case this doesn’t work you may have a problem and will probably have to contact Apple Support for further aid. Please remember to like, share and comment!

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Stephan Popov
When iDevice users experience problems with the iOS software or unlocking, it is not uncommon for their lives to unravel. My passion is providing answers to your problems. I help iPhone, iPad and iPod Touch users by recommending fixes for common iOS bugs and tools that improves your experience. I conduct in-depth research for every topic i cover on this blog, to ensure that I cover everything Apple users need to troubleshoot their issues. When not writing for UnlockBoot, i enjoy swimming in my backyard pool. P.S. i prefers the Maldives for holidays. Connect with me on Facebook, Google Plus and Twitter.