There’s no doubt that the iPhone 6 and 6 Plus have received a lot of success. According to a report released by Apple, the devices sold more than 74 million units in three months. However, many users have voiced complaints about bugs in the said device. Though the bugs aren’t permanent the whole thing is annoying because on doesn’t expect bugs from such a technologically device. Try the fixes below to fix your unresponsive iPhone 6 or 6 Plus easily.

unresponsive iphone 6

How to Fix Unresponsive / Frozen iPhone 6 or 6 Plus Screen

One of the complaints included the touch screen suddenly becoming unresponsive. You might have experienced the same issue with your iPhone 6/6 Plus. No matter how many times you tapped or swiped the touch screen, it wouldn’t respond. Having a ‘frozen’ touch screen is one of the most annoying problems you can experience especially if you have to make an important call or send an email. But don’t worry because here are three ways you can fix the pesky bug and return to using your device.

1. Restart Your Unresponsive iPhone 6 or 6 Plus

Sometimes the unresponsive touch screen bug can be fixed by powering off the iPhone 6/6 Plus and restarting after a few minutes. Such bugs come out after extensive use of the device and end up crashing an app or freezing the touch screen. By restarting your iPhone you can get rid of such bugs until they rise again after constant use.

iphone 6 screen frozen

Hard reboot your iPhone – to fix unresponsive iPhone 6 and 6 Plus

All you need to do is hold down the sleep/wake button and the Home button simultaneously. Once the device is shut down give it a few minutes and press the same buttons again to restart it.

2. Resetting Your iPhone from the Settings Menu

Another thing you can do is reset your iDevice. Resetting will remove the old settings which means you will have to set up your Touch ID, change the wallpaper, and enter the password, again. The good thing is that your data and photos will remain unchanged.

iphone 6 screen unresponsive

Reset All settings to fix iPhone 6 screen unresponsive screen

In order to reset your iPhone 6/6 Plus launch the ‘Settings’ app, tap on ‘General’, tap on ‘Reset’ after scrolling down, and then tap on ‘Reset All Settings’. Wait for the reset to complete and your touch screen bug will be gone.

3. Restoring as New via iTunes

If the above two things haven’t helped with the problem then restoring your iDevice using iTunes as new might just do the trick. Before you even think of trying this out, make sure you have created backups of your device data because restoring your iPhone will install the newest iOS.

Here’s how to go about it:

  1. Switch off ‘Find my iPhone’ of your device.
  2. Connect your iPhone to a computer and launch iTunes.
  3. Now select your device from the menu on the top left and click on ‘Restore iPhone’.
  4. Now click ‘Restore and Update’.
  5. Wait for the process to complete and you are done!

iphone 6 plus touch screen not working

Restore iPhone to fix iPhone 6 or iPhone 6 plus touch screen not working

Your iPhone will be as good as new. Transfer back all your old data from the backups and resume using your device without having to worry about frozen touch screens.

  • kallie

    literally none of these ‘tips’ are helpful, save (maybe) the first one. If your touch screen isn’t responsive, please explain how you’re supposed to “launch the ‘Settings’ app, tap on ‘General’, tap on ‘Reset’ after scrolling down, and then tap on ‘Reset All Settings’”? That seems a little difficult. The final tip will only work if you don’t have a passcode on your phone, which post people do. If you can’t use your touchscreen you cant enter your passcode and therefore won’t be able to do anything to your phone from iTunes.

  • William Woon

    tried method #1 and it worked.

    however my problem was that the touch screen was unresponsive in that the keyboard didn’t work efficiently, had to tap a key on the keyboard multiple times before it appears in the text box, and sometimes even the touch screen malfunctions and icons or buttons click by themselves without having been touched. it became really irritating but just restarting it resolved the problem. strange that this bug hasn’t been fixed in the recent iOS update.

  • Steven Somervell

    I was given this IPhone 6 Plus if I can get the screen to respond so I tried the hard reset many times but no luck. I can’t use it with itunes cause can’t unlock screen. I want to know if there anything I can do?

  • UnlockBoot

    Try to put your iPhone in Recovery or DFU mode and do a full iTunes restore. The problem should be resolved after you restore your phone.

  • Hadis

    Goodnight, my iphone 5s is locked with iCloud please unlock imei 358828055828463, tell unlock

  • deang

    after i updated my Iphone 5 ios 10.1.1 5 days ago the screen began acting weird (though i don’t know if the update is the problem) also i dropped it for maybe 6 weeks ago it will be responsive for about 5 seconds and sometimes it will zoom in and when i zoom out it is so hard the picture will either go up or down and sometimes when i’m sliding left or right it is sliding but rather slow and it is normal to the top right screen part under the front cam to be warm? i just noticed it last night