The iPhone cannot be synced because it cannot be found issue is one that is quite common that occurs when trying to use iTunes to sync your iOS device through your Mac or Windows. The user often gets a warning which says the ‘The iPhone 7 cannot be synced’ for whichever device you are using. Before getting down to the bottom of the matter we need to understand why this error occurs.

iphone cannot be synced because it cannot be found

Fix The iPhone Cannot be Synced Because it Cannot be Found Error

The simple answer is that it happens because of a file on your Apple device or the PC being locked or restricted. Our methods will help to remove this error message and allow you to sync successfully. Take a look at some of the ways to get rid of this issue.

Method 1: Reboot your iPhone and PC/Mac

fix iphone sync error

First of all restart your iPhone or iPad and also reboot your Mac or PC, whether it is a Mac or Windows. Once both devices restart, just try again and your problem might be resolved.

Method 2: Update iTunes on your PC or Mac

iphone cannot be synced

The other method to solve the iPhone cannot be synced because it cannot be found is to make sure that you have the latest version of iTunes installed. To update iTunes, just open iTunes, click on Help and then check for updates. Install the latest iTunes version and try again to sync your iPhone.

Method 3: Install The Latest IOS Version on your iPhone

In addition you can check whether you have the latest software update on your iOS device. To do so, just go to Settings on your device’s home screen and tap General -> Software Update.

iphone cannot be synced with itunes

Before doing this ensure that your device is connected to a stable Wi-Fi and if the update is available make a new backup and begin the process of downloading. Once the download is complete just install. If you follow all these steps the problem should be resolved.

Read Also: How to Fix iTunes Sync Error 54

In case you are still facing this issue continue with some of our other solutions. The iPhone cannot be synced because it cannot be found error should also show a number in brackets (13019). To solve it you should update the installed iTunes setup on your Mac.

  • Consolidate the media files in your iTunes library.
  • Check for problems caused by third party security software.
  • Sync a little content.
  • Delete and download content again.
  • Then, delete and re-import content.
  • Remove any PDF files from the syncing process.

iphone cannot be synced not found

It is also possible to use one of the best iTunes Alternatives to transfer content between your PC to your Apple device.

You can then use the below given steps to fix this issue once and for all:

  1. Launch iTunes from your Mac and click on Apple before selecting the Software Update option.
  2. Then, connect the iPhone using your lightning cable and after connecting with iTunes just uncheck Sync Music, Sync Podcasts and Sync TV Shows.
  3. Tap on the Sync button and this wall clear your iPhone but not iTunes data.
  4. Now your iPhone will be free of any space or error problem.
  5. Remove your iPhone from the lightning cable.
  6. Place your iPhone in sleep mode by pressing and holding the sleep/wake button for a short time from the top sidebar.
  7. Next, turn on your iPhone by pressing and holding the sleep button once again.
  8. Reconnect your iPhone to your Mac system using iTunes.
  9. Select showing iPhone inside iTunes device options and choose only the media that you want to be in your iPhone from iTunes.
  10. Lastly just tap on the sync option.

That’s all there is to it, now you can sync your device without the error bothering you. Please remember to like, share and comment.

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Stephan Popov
When iDevice users experience problems with the iOS software or unlocking, it is not uncommon for their lives to unravel. My passion is providing answers to your problems. I help iPhone, iPad and iPod Touch users by recommending fixes for common iOS bugs and tools that improves your experience. I conduct in-depth research for every topic i cover on this blog, to ensure that I cover everything Apple users need to troubleshoot their issues. When not writing for UnlockBoot, i enjoy swimming in my backyard pool. P.S. i prefers the Maldives for holidays. Connect with me on Facebook, Google Plus and Twitter.